YOU'RE SAFE WITH US!
Urban Briefs is committed to providing you with the highest level of service as we take the protection of your privacy seriously. We adhere to all privacy legislation in the Philippines that are required. We are committed to protecting the privacy of our customers and using the information responsibly and only for the purposes defined in our registration process.
We collect information that is needed for the registration procedure at our website and use the information strictly to improve the quality of your shopping experience, to validate account details on enquiries and tracking for business purposes. We never rent, trade or sell your private information to others. We do not share your personal information or email. Your information is only used to complete your order and for Urban Briefs direct marketing purposes, if you have opted for this feature.
Personal Data is collected as follows:
- While browsing: We use Google Analytics to visualize your IP address, local time, pages visited, time spent on our website, OS and browser edition, whether you are a new or returning visitor. This helps us improve our website usability, service offerings and to provide a personalized customer service experience.
- When placing an order: We collect only the information needed to process your order such as your first/last name, IP address (for fraud detection), email address (for order and shipping confirmation or to contact you in case of a problem with your order), billing/shipping address, phone number (for the courier companies to reach you in case of an attempted delivery) and your method of payment.
- When subscribing to our newsletter: We only collect your email address when you voluntarily sign up for our newsletter on our website.
- When interacting on Social Media: We may repost, comment, nominate you for contests when you purposely mention or tag @urbanbriefsph on social media using hashtag #urbanbriefsph and/or direct messaging. We also may share your picture in the context of any promotions and contest that are available.
We also keep track of your order history for general customer service purposes. We do not store or have access to your full credit card information which remains with our third party merchant processors (PayPal/Paymongo Philippines Inc).
A "cookie" is a small text file that your browser keeps on your hard disk, and is very common on the Internet. They are the way for us to remember who you are. They also allow us to "remember" what you put in you have purchased as you browse through our product selection. However, you can still browse our products and use many of our site features without cookies. You can change the settings on your browser to prevent cookies from being stored on your computer.